Can your customers find what they’re looking for when they’re searching your portal, storefront or the open Internet?  Consumers typically lose patience after the first few clicks.  If users can’t find what they want, fast, they won’t find value in using your portal’s search engine.  And…what are you doing to capitalize on sponsored searches?  You need to help your customers find what they’re looking for, faster by predicting what they want and are interested in.